Today in this guide, we will solve this “FaceTime camera not working on iPhone 13 Pro” problem, you must be aware that many iPhone or iOS users use the FaceTime built-in app to make video calls.
In today’s time, video call is very important because it allows us to connect very well with our friends and family no matter where we are. And while making video calls, there are many problems like network problems and etc.
However, this app works great even on very slow connections, but some users are having some problems with this app and they say that the selfie camera gets black, and out of focus.
If you are one of those users, then below I have listed some solutions that you can follow, which might fix your problem.
What problem is causing my FaceTime camera to turn black?
First of all, you have to make sure that you are connected to a stable network because FaceTime does not work without a broadband network, and secondly, make sure that your FaceTime app is linked to a proper account. To check this, you can see it by going to Settings > Facetime.
If after this you are still facing the problem, then I have given some troubleshooting steps or solutions below which you can follow.
Solution 1: Restart your iPhone 13 Pro device
The very first step is to try power cycling your iPhone 13 Pro, as based on reports, a simple turn-off/turn-on has completely fixed the many problems for many users.
If your device doesn’t have a major system bug, then this simple step can help fix the problem, also if the screen on the selfie camera is black or blurry, then you can check out the next solution.
Solution 2: Disable and Re-enable FaceTime in Settings
You can try disabling FaceTime and re-enabling it in the next step. You can do this by going to Settings > Facetime.
Keep in mind that after disabling FaceTime, you should restart your phone once, and only then enable it again, then it will apply well.
Let’s see how you have to do it:
- First Go to, Settings.
- Then Open the FaceTime.
- Now Disable FaceTime, and Once it’s done Restart your device.
- After restart, Open the Settings > FaceTime again and Re-enable it again.
- That’s IT 🙂
Solution 3: Reinstall FaceTime
The next solution that I am going to tell you is a very common solution that everyone uses, you can also try it once, in this way you have to completely remove FaceTime and then reinstall it from the App Store.
If you don’t know how to delete and restore FaceTime on your iPhone or iPad, below is how to do it:
- First, Tap and hold the shortcut icon for the FaceTime app on your iPhone’s screen.
- Then Tap Remove App.
- Now a dialog box will appear in which you have to click on Delete App.
- Open App Store and search for FaceTime.
- Then Install it and run this app.
- If some necessary permissions are asked, grant them.
- That’s It 🙂
Solution 4: Make sure FaceTime is enabled or not?
Sometimes a new iOS software update may cause the FaceTime option in the Settings app to be turned off. And this is the reason why video is not working properly in the Facetime app on your phone, this type of problem comes.
Follow these steps to enable FaceTime:
- First Open the FaceTime.
- Then Go to Settings → FaceTime.
- Now Turn on the FaceTime button.
- Restart your iPhone and again open FaceTime.
- That’s IT 🙂
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If the FaceTime camera on your iPhone is still not working, you can try the last-mentioned solution below that might fix your problem.
Solution 5: Reset All Settings in your iPhone and Restore them to Default settings
If in the end, none of the above steps worked for you and still the FaceTime camera not working on your iPhone or iPad, you can reset all the settings.
This will completely restore your iPhone or iPad device to factory settings, don’t worry it will not delete app data and local files.
Follow the below steps to reset all settings in your iPhone and restore them to default settings:
- First, Open Settings → Tap General.
- Then Scroll down a bit and tap Reset.
- Now Tap on Reset All Settings and enter your password which you have used in your phone’s lock screen.
- That’s It 🙂
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